Frequently Asked Questions (FAQs)
Reliable Answers to Our Most
Common Questions
We can save you money on soap, water, heating and electricity. So you can enjoy even
more of the things you love. Our prices are simple and affordable.
Your First Order!
When I pick up and deliver, do I need to be Home?
No, you do not need to be at home during the pickup and delivery windows, but it is recommended. Just make sure that you note a safe spot for us to pick up or leave your order when you are ordering. Typical pickup and delivery spots for homeowners are at
front porches, while apartment/condo owners have the ability to leave it on their front doorstep, with their doorman, or at the front desk. Deliveries are made within 36 to 60 hours of pick up, depending on the time you select during your order. To view availability, simply create an account and begin scheduling a pickup.
Who handles my clothes?
Once picked up, all our customer’s clothes will be handled by our own fully-equipped
dry cleaning plant. Our plant has lots of experienced full-time employees who will be able dry clean clothes at the highest quality. Our customer’s clothes will not be handled by any other dry cleaners than our own.
What are the options for pickup and drop off times?
Our pickup and drop off times are from 8 AM to 8 PM, but we deliver during two-hour intervals that you can choose through your order details.
How do I pay for my order?
Paying for dry cleaning service is simple; simply add your preferred card into our website during
your first service and you’re ready to go! You’ll receive a receipt upon delivery so you know exactly what was in your order and how much was charged. You will be charged on delivery day.
Can I set up a recurring order?
Yes, we do services on recurring orders on a weekly or bi-weekly basis. Those who choose to do so will receive a 10% discount on dry cleaning services for every order.
What is the minimum amount I need to pay to be eligible for delivery?
We require a minimum of $50 to be eligible for delivery, but understand that our prices online are the same as those who choose to order in-person at our dry cleaning store. Is that fair?
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We look forward to helping you create and maintain a clean, healthy environment that’s as enjoyable as it is functional.